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Trainee Store Manager
2 months ago
Big Red Liquors has proudly served the Indiana community for over five decades, offering an extensive selection, in-depth product knowledge, and exceptional customer service.
When you visit a Big Red Liquors location, we aim to not only meet but exceed your expectations with our diverse offerings and commitment to responsible consumption.
Position Summary:
The role of Manager in Training is designed to equip a dedicated candidate with the skills necessary to effectively oversee store operations and staff activities. This position involves assisting in the implementation of company policies, procedures, and programs while striving to achieve or surpass sales and internal objectives. Your progress will be assessed collectively with your Area and Zone Manager to determine the most suitable promotional path, whether as an Assistant Store Manager or Store Manager.
Key Qualifications:
- Friendly and supportive demeanor towards customers and team members
- Effective communication skills, utilizing positive language with both internal staff and external visitors
- Strong organizational and time management abilities
- Proficient in mathematics, including decimals and cash handling
- Professional appearance and approachable personality
- Ability to inspire and communicate effectively
- Skilled in collecting, interpreting, and analyzing complex data
- Attention to detail is crucial
- Responsible for processing customer transactions, maintaining cleanliness, and organizing merchandise displays
- Adherence to all company policies and procedures while ensuring the security and confidentiality of documents and data
Responsibilities:
The following outlines the essential functions of this position, though management may assign additional tasks as necessary:
- Support the coordination of store activities to maximize sales, profitability, and customer satisfaction.
- Assist in the recruitment, selection, and training of hourly associates.
- Ensure the highest standards of customer service, addressing complaints promptly.
- Oversee the freight process to ensure compliance with company guidelines and productivity standards.
- Maintain store standards for both interior and exterior, ensuring merchandise is presented according to company directives.
- Assist in managing office functions, payroll, and controllable expenses.
- Contribute to the development and execution of innovative strategies to boost store sales while minimizing losses.
- Maintain communication with Area and Zone Managers regarding company initiatives.
- Support human resource management tasks, including staffing plans, performance evaluations, and training & development.
- Assist in preparing necessary reports and documentation.
- Perform additional duties as assigned by your direct supervisor.
Supervisory Duties:
- Assist in overseeing store staff.
Travel Requirements:
- Minimal travel is anticipated for this role.
Eligibility Criteria:
- Must be at least 21 years of age.
- Ability to obtain an Indiana State Employee Liquor Permit.
- Ability to secure an Indiana State Approved Server Training Certification.
Physical Demands:
- Regularly required to stand, bend, reach, push, pull, lift, carry, and walk throughout the store.
- Must be able to frequently move up to 10 lbs and occasionally lift up to 50 lbs, utilizing a dolly when necessary for safety.
- Must be capable of performing duties independently.
Employee Benefits:
- Competitive bi-weekly wages.
- Comprehensive paid training program.
- Reimbursement for store-to-store travel mileage.
- 401k plan with company matching.
- Access to Health Savings Account (HSA).
- Paid vacation, holidays, and sick leave.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
This job description provides a general overview of the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an incumbent. It is not intended to be an exhaustive list of activities, duties, or responsibilities required of the role. Incumbents may be asked to perform other duties as necessary.