Customer Experience Representative

5 days ago


Burns, Kansas, United States DISH Full time

Company Overview

DISH, a leading provider of innovative connectivity solutions, has been shaping the future of home entertainment for over four decades.

We offer a range of services, including satellite television, streaming, smart home installation, mobile plans, and now, we're building America's First Smart Network

Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile. As a Field Technician, you'll be part of our mission to deliver exceptional customer experiences and connect Americans with every home visit.

Job Summary

We're seeking highly motivated individuals to join our team as Field Technicians. In this role, you'll represent DISH in customers' homes daily, providing top-notch service and expert advice on smart home possibilities. Your goal will be to simplify lives and create lasting connections.

Key Responsibilities

  • Represent DISH in customers' homes daily, ensuring exceptional customer experiences
  • Deliver TV and smart home solutions to millions of customers
  • Educate and connect homeowners with infinite smart home possibilities

Requirements

  • Aptitude to build rapport quickly with customers
  • Ability to stand on a high ladder (up to 40 feet) for long periods, lift over 70 lbs at a time, and remain within individual weight limits
  • Valid driver's license in the state of employment with a driving record that meets DISH's safety standards

Compensation and Benefits

As a Field Technician, you can expect:

$26.75/hour salary

Paid training, time off, and holidays

4-day workweek with opportunities for overtime

Medical, dental, vision, and life insurance packages

401(k) plan with company match and Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Free DISH TV programming at home, plus discounted Sling TV and Boost Infinite phone plans



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