Front Desk Representative

1 week ago


Pueblo, Colorado, United States La Quinta Pueblo Full time
Job Summary:

We are seeking a highly skilled Front Desk Representative to join our team at La Quinta Pueblo in Pueblo, CO. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Responsibilities:

  • Deliver personalized attention to all guests, anticipating their needs and exceeding expectations.
  • Manage room reservations, check-ins, and check-outs efficiently and effectively.
  • Handle guest inquiries, respond to requests, and resolve issues promptly.
  • Maintain accurate records, process payments, and handle cash transactions securely.
  • Foster strong relationships with colleagues, promoting a positive and collaborative work environment.

Requirements:

  • Bachelor's degree in Hospitality or related field (preferred).
  • Minimum 1 year of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Ambitious and results-driven individual with a passion for delivering exceptional customer service.

What We Offer:

  • A competitive salary range of $14.50 to $15.50 per hour.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan.
  • A generous paid time off policy, allowing you to recharge and spend time with loved ones.
  • A dynamic and supportive work environment, encouraging professional growth and development.
  • The opportunity to work with a talented team, dedicated to delivering exceptional experiences for our guests.


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