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Reception and Clerical Services Coordinator

1 week ago

Tinton Falls, New Jersey, United States Hackensack Meridian Health Full time

Job Overview

We are looking for a highly skilled and detail-oriented Medical Receptionist to join our team at Hackensack Meridian Health.

This is a busy Primary Care practice that requires flexibility and adaptability in a fast-paced environment.

The successful candidate will have prior receptionist or clerical experience in a medical office, and possess a strong understanding of Epic experience.

  • Greets patients and visitors in a prompt, courteous, and helpful manner, and conducts oneself in a friendly manner by smiling, making direct eye contact, and making patients and visitors feel welcome and important.
  • Assists patients with the sign-in process, responds promptly to patient needs, and consistently and courteously obtains and verifies required demographic information.
  • Verifies insurance eligibility, ensures appropriate referrals are obtained, and accurately enters patient demographic information into the billing/computer system.
  • Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors.
  • Maintains efficient and accurate filing and record maintenance system.
  • Adapts work schedule to meet the needs of the practice, works additional hours as requested, and willing to cross-cover when necessary.