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Subway Shift Leader

2 months ago

Paducah, Kentucky, United States Pilot Company Full time
Job Summary

Pilot Company is a leading industry player in the travel center sector, with a network of over 750 retail and fueling locations across 44 states and six Canadian provinces. As a Shift Leader, you will play a crucial role in supervising employees and ensuring the smooth operation of our restaurants.

Key Responsibilities:

  • Supervise and motivate a team of employees to deliver exceptional customer service
  • Assist managers with tasks to maintain a well-organized and efficient work environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain high standards of quality and safety in food preparation and presentation
  • Collaborate with colleagues to achieve sales and customer service goals

Requirements:

  • Previous experience in restaurant operations or a related field
  • Excellent customer service skills and ability to maintain a customer-focused culture
  • Proficiency in using calculators, computers, and other equipment
  • Ability to work effectively in a team environment and interact with various stakeholders
  • Flexibility to work a variety of shifts, including nights, days, weekends, and holidays

Benefits:

  • Fuel discount
  • Nation-wide medical plan, dental, and vision coverage
  • 401(k) plan
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay