Community Engagement Representative

3 weeks ago


Long Island City, United States YMCA Full time
Join Our Community

We are seeking a highly motivated Community Engagement Representative to join our team at the YMCA. As a key member of our membership department, you will build relationships with our members and prospective members, providing them with a positive experience at every touchpoint.

The estimated salary for this role is $40,000 - $50,000 per year, depending on experience. If you have a passion for building relationships and delivering outstanding customer service, we encourage you to apply.

About Us

The YMCA of Greater New York is a leading non-profit organization dedicated to empowering youth, improving health, and strengthening community. With 24 branches across the city, we serve over half a million New Yorkers who learn, grow, and thrive through our programs and services.

Key Responsibilities
  • Build relationships with members and prospective members
  • Process membership transactions efficiently and accurately
  • Answer telephone inquiries and collect contact information from callers
  • Transfer membership inquiries to the Membership Sales and Engagement Director when appropriate
Requirements
  • High School diploma or equivalent
  • One (1) to two (2) years of customer service experience
  • Knowledge of Microsoft Office and computer literate
What We Offer
  • A competitive salary range of $40,000 - $50,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A free YMCA membership for you and your family


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