Patient Service Representative
3 weeks ago
Patient Service Representative Job Description
">We are seeking a highly organized and detail-oriented individual to join our team as a Patient Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Key Responsibilities
">- Greet patients and visitors
- Activate patient files
- Provide support to patients and medical staff
- Route calls appropriately
- Explain financial requirements
- Collect and record copays
- Maintain confidentiality
- Verify insurance and billing balances
- Referrals and medical records
- Adhere to infection control/safety guidelines and confidentiality policies
Requirements
">- High school diploma or equivalent required
- 1-2 years of experience in a patient service representative role preferred
- Excellent customer service skills
- Ability to multitask
- Flexibility to work in a fast-paced environment
Benefits
">- $45,000 - $55,000 per year
- Full time benefits eligibility
- Immediate 401(k) matching contribution
- Generous PTO offering
- Choice of multiple medical insurance plans
- Access to Axia providers at little to no cost
- Axia-paid life insurance, short term and long term disability
- Free counseling for colleagues and family members
- Additional insurance options
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