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Pastry Sales Associate

2 months ago

Mililani Town, Hawaii, United States Times Supermarket Full time
Job Summary

Under the direction of the Lead Bakery Clerk and/or manager, the Pastry Clerk prepares, sells, inventories, processes, and disposes of products from the Bakery Department. Provides customers with friendly, courteous, and efficient service.

Key Responsibilities
  • Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, or teas.
  • Prepare and sell coffee drinks by following prescribed recipes and preparation techniques.
  • Take customer orders and convey them to other employees for preparation.
  • Clean or sanitize work areas, utensils, or equipment.
  • Keep the service area clean and organized by dusting, wiping, and sweeping the area.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Receive and process customer payments.
  • Stock/refill customer service stations with condiments or beverage preparation items.
  • Assist customers while ringing up items for purchase.
  • Bags/Boxes pastries together, while using the least number of bags/boxes.
  • Verify/Balance register till at the beginning and end of shift.
  • Accept/Verify/Process payment from customer in the form of cash, credit, debit, EBT, and check.
  • Verify/Process purchase orders.
  • Register accuracy, knows/carries out proper register procedures to meet company performance standards, price integrity.
  • Provides friendly and courteous service to customers.
  • Maintains knowledge of various products in the bakery department.
  • Assists in all aspects of the Bakery operation.
  • Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards in the bakery department.
  • May directly train and help develop employees.
  • Fosters a harmonious positive work environment and provides a safe and sanitary environment for customers and associates.
  • Ensures all company programs, philosophies, and company image are carried out and maintained and fosters good relationships in the community, and collaborates with business partners.
Additional Requirements
  • Ability to read and understand recipes and measuring quantities.
  • Must be able to work under extreme temperatures (hot oven and freezers).
  • May require working occasional longer shifts (10 hours) due to business needs.
  • May require working overnight, early mornings, evenings, weekends, and holidays.