Medical Services Manager RN Oncology

3 weeks ago


Atlantis, Florida, United States HCA Florida JFK Hospital Full time

HCA Florida JFK Hospital is a leading healthcare provider in Palm Beach County, offering a comprehensive range of medical services to the community.

About the Role:

We are seeking an experienced RN - Registered Nurse to join our team as a Charge Nurse for our Med Surg Oncology unit. This role will provide leadership and direction to our nursing staff, ensuring high-quality patient care and excellent outcomes.

Job Summary:

The Clinical Nurse Coordinator (CNC) ensures and delivers high-quality patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

Responsibilities:

  • Assists with admission and discharge processes to ensure efficient throughput and high-quality patient-centered care.
  • Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
  • Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
  • Supports a patient-first philosophy and engages in service recovery when necessary.
  • Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
  • Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
  • Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
  • Supports proper inventory control and assists with managing supplies and equipment.


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