Team Shift Supervisor

2 months ago


New Milford, Pennsylvania, United States Dunkin' Full time

Application Process:

As a franchisee of Dunkin', we prioritize our employees just as much as we prioritize our customers. We are dedicated to fostering a supportive environment for our hardworking and enthusiastic team members, ensuring their success in every aspect of their role.

Position Overview:
The Shift Supervisor will oversee Crew Members during their shifts, ensuring adherence to operational Brand standards while delivering an exceptional and friendly experience for our guests. Responsibilities include setting performance goals, assigning tasks, and motivating the team, while celebrating achievements and providing constructive feedback.

Advantages of Employment:
  • Competitive compensation
  • Dynamic, team-oriented atmosphere
  • Significant opportunities for advancement within the organization for dedicated individuals
Qualifications:
  • Deliver outstanding guest satisfaction, service efficiency, and product excellence
  • Prior experience in a café or fast-food environment is preferred
  • Demonstrate a results-driven mindset by establishing compelling objectives and fulfilling commitments
  • Adhere to safety and sanitation regulations
  • Proactively understand and anticipate guests' needs, exceeding their expectations
  • Collaborate effectively within a team setting
Company Background:
Dunkin' was founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, and began franchising in 1955. Today, it stands as the leading global chain for baked goods and coffee, serving over 3 million customers daily. Dunkin' offers a diverse menu, including 52 varieties of donuts, numerous coffee beverages, bagels, breakfast sandwiches, and other baked goods.

As a locally owned Dunkin' franchise, we operate in a fast-paced, energetic environment where team members engage with loyal customers every day.
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