Insurance Industry Support Specialist
1 week ago
Alexa Santana - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients. We are currently seeking a highly organized and detail-oriented individual to join our team as an Insurance Industry Support Specialist.
Key Responsibilities:
- Provide top-notch customer service by greeting clients warmly in person and over the phone, directing them to the appropriate team members.
- Schedule appointments and manage office communications efficiently.
- Assist with handling incoming inquiries and maintaining accurate customer records.
- Pursue sales opportunities by engaging in conversations with prospective and existing clients to offer tailored insurance solutions.
- Foster strong relationships with clients by providing excellent service and following up on their needs.
- Support the team with various administrative tasks and projects, ensuring seamless operations.
Requirements:
- Prior experience in a receptionist or customer service role is essential.
- Excellent communication and interpersonal skills are mandatory for success in this position.
- A strong ability to multitask and maintain organization is crucial for managing multiple responsibilities.
- The ideal candidate will be comfortable engaging in sales conversations and possess basic computer skills, including Microsoft Office and CRM systems.
Benefits:
- We offer a competitive salary of $45,000 per year, reflecting the importance we place on compensating our team members fairly.
- A simple IRA plan provides employees with a secure retirement savings option.
- We reimburse license fees to support professional development and growth.
- Bonus opportunities are tied to individual performance, rewarding outstanding results.
- A comprehensive health insurance package ensures our team's well-being.
- The opportunity for advancement within the company recognizes and rewards hard work and dedication.
- Paid time off allows employees to recharge and maintain a healthy work-life balance.
- Ongoing training and development programs equip employees with the skills needed to excel in their roles.
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