Xfinity Retail Sales Consultant

2 weeks ago


Castle Rock, Colorado, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities
  • Work directly with customers to understand their product needs and provide personalized recommendations.
  • Provide outstanding customer service and support to ensure customer satisfaction.
  • Help customers interpret and clarify their account statements and pay their bills in the store.
  • Solve customer issues, answer questions, and assist with accounts, upgrading services, and processing requests.
  • Develop and maintain detailed sales product knowledge, including competitive information.
  • Contribute to a fun and competitive environment that aims to connect our products and services to our customers' everyday lifestyles.
Requirements
  • High School Diploma or equivalent required.
  • 2-5 years of related experience, preferably in consumer electronics/wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly.
Perks and Benefits

Comcast offers a comprehensive benefits package, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, discount tickets to our Universal Resorts, paid parental leave, tuition reimbursement, paid time off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.

Why Comcast?

Comcast is a Fortune 40 industry leader, and we're proud to be an equal opportunity workplace. We believe in providing our employees with the support they need to succeed and offering opportunities for growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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