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Customer Service Coordinator

2 months ago

San Antonio, Texas, United States South Texas Radiology Imaging Centers Full time
Job Summary

We are seeking a highly skilled and dedicated Customer Service Coordinator to join our team at South Texas Radiology Imaging Centers. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our patients and customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and policies
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough understanding of our services and policies to effectively communicate with customers
Requirements:
  • High School Graduate / GED
What We Offer:

At South Texas Radiology Imaging Centers, we offer a comprehensive benefits package that includes:

  • Comprehensive medical coverage
  • Dental and vision benefits
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
Why Join Our Team?

At South Texas Radiology Imaging Centers, we value our employees and offer a supportive and inclusive work environment. We are committed to providing our employees with the tools and resources they need to succeed in their roles and advance in their careers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.