Healthcare Support Associate
5 days ago
The Staffing Resource Group Inc is seeking a Career-Driven Medical Customer Service Representative to join their team in Sarasota, FL. As a key member of the team, you will be responsible for delivering exceptional customer experiences to patients and clients while ensuring seamless communication with referral sources.
Key Responsibilities:
- Update respiratory grids accurately and efficiently
- Verify all paperwork for accuracy and completeness prior to processing
- Communicate effectively with patients/clients and referral sources via phone and email
- Document all interactions and activities on tracking logs
- Adhere to all company policies and procedures to ensure compliance with JCAHO standards
- Process patient information, coordinate paperwork, and complete batch reports for UPS deliveries
- Maintain accurate referral logs and monitor office supplies
- Prepare deposits for locations on a weekly basis and prepare invoices for next day routes
- Process paperwork, confirm tickets, input new patient set-ups, and assemble charts
- Provide expert technical assistance to customers and verify Medicare, Medicaid, and private insurance coverage information
- Collaborate with outside agencies to resolve customer complaints and concerns
Requirements:
- High school diploma or GED equivalent required
- Background investigation, drug screen, and one year of related work experience preferred
Estimated Salary Range:$17-$19 hourly
This is an excellent opportunity to work with a professional staffing agency that offers innovative staffing solutions with a national presence.
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