Healthcare Support Associate

5 days ago


SaintBauzilledePutois, Occitanie, United States The Staffing Resource Group Inc Full time
About the Role

The Staffing Resource Group Inc is seeking a Career-Driven Medical Customer Service Representative to join their team in Sarasota, FL. As a key member of the team, you will be responsible for delivering exceptional customer experiences to patients and clients while ensuring seamless communication with referral sources.

Key Responsibilities:
  • Update respiratory grids accurately and efficiently
  • Verify all paperwork for accuracy and completeness prior to processing
  • Communicate effectively with patients/clients and referral sources via phone and email
  • Document all interactions and activities on tracking logs
  • Adhere to all company policies and procedures to ensure compliance with JCAHO standards
  • Process patient information, coordinate paperwork, and complete batch reports for UPS deliveries
  • Maintain accurate referral logs and monitor office supplies
  • Prepare deposits for locations on a weekly basis and prepare invoices for next day routes
  • Process paperwork, confirm tickets, input new patient set-ups, and assemble charts
  • Provide expert technical assistance to customers and verify Medicare, Medicaid, and private insurance coverage information
  • Collaborate with outside agencies to resolve customer complaints and concerns

Requirements:
  • High school diploma or GED equivalent required
  • Background investigation, drug screen, and one year of related work experience preferred

Estimated Salary Range:$17-$19 hourly

This is an excellent opportunity to work with a professional staffing agency that offers innovative staffing solutions with a national presence.

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