Tax Support Professional
3 weeks ago
We're excited to have you join our team as a Tax Support Professional At H&R Block, we believe in empowering individuals to make informed decisions about their lives and finances. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your skills in a fast-paced environment.
About the RoleThis is an excellent opportunity to work in a customer-facing environment and provide exceptional client experiences. You will be responsible for answering phones, greeting clients, and matching them with the best-suited tax professional for their needs.
Key Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Experience working in a customer-facing environment
- Previous experience in a sales/marketing environment (desired)
- Ability to multi-task and prioritize tasks effectively
- Strong organizational and time-management skills
- Computer proficiency with Microsoft Office
H&R Block is committed to providing a comprehensive benefits package that supports the well-being of our employees. Our benefits include:
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Variety of discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
H&R Block is a global leader in tax preparation and financial services. We are committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
Estimated Salary: $50,000 - $70,000 per year
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