Tax Support Professional

3 weeks ago


Demopolis, Alabama, United States H&R Block Full time

We're excited to have you join our team as a Tax Support Professional At H&R Block, we believe in empowering individuals to make informed decisions about their lives and finances. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your skills in a fast-paced environment.

About the Role

This is an excellent opportunity to work in a customer-facing environment and provide exceptional client experiences. You will be responsible for answering phones, greeting clients, and matching them with the best-suited tax professional for their needs.

Key Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
Requirements
  • Experience working in a customer-facing environment
  • Previous experience in a sales/marketing environment (desired)
  • Ability to multi-task and prioritize tasks effectively
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What We Offer

H&R Block is committed to providing a comprehensive benefits package that supports the well-being of our employees. Our benefits include:

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Variety of discounts on everyday items and services
  • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
About Us

H&R Block is a global leader in tax preparation and financial services. We are committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Estimated Salary: $50,000 - $70,000 per year



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