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Compliance and Quality Manager

2 months ago

Blacksburg, Virginia, United States Commonwealth of Virginia Full time

About the Role

The Quality Control & Project Coordinator performs a wide variety of duties to assist the Facilities Operations Team and has extensive interaction with promoting and overseeing compliance of daily operational quality as well as specialized customer funded and project work for all areas designated as Facilities responsible locations.

Key Responsibilities

  • Provide site reviews (inspections) for custodial contractual and in-house operations as well as interior building inspections.
  • Assist the Quality Control Manager with oversight of corrective action plans for custodial functions and for the submittal of corrective actions for facility repairs.
  • Coordinate a designated collection of custodial functions of Facilities' projects and special events.
  • Coordinate customer funded work requests and renovation cleaning projects, which will include a heavy focus on floor care work.

Requirements

  • Demonstrated experience with site reviews, continuous improvement and the oversight and implementation of corrective action plans.
  • Ability to partner with team to create strategic processes and procedures.
  • Experience with routine floor care and maintenance.
  • Experience with general computer functions and software.
  • Attention to detail and quality driven.
  • Ability to prioritize and manage multiple tasks and projects.
  • Strong customer service and communication skills.

Preferred Qualifications

  • Associates degree in Business or related field, or a combination of relevant training and/or experience.
  • Experience in large commercial or educational settings.
  • Experience in custodial services or facilities related field.

Working Conditions

  • Must be able to walk and stand extensively; climb and work on stairs; safely move or handle up to 35 lbs.; bend, stoop, reach (including reaching above the head to dust), push/pull, perform repetitive motion, twist, and shovel snow.
  • Must be able to safely and efficiently operate electrically powered and manual cleaning equipment.
  • Emergency Personnel health & safety related.
  • Normal work hours are 5am - 1:30pm but work hours may vary to meet project requirements as well as management and customer needs.
  • May work around large numbers of people especially during class change and special events.
  • May be assigned to work in different buildings to meet department needs.
  • Must wear employer provided uniforms as instructed by supervisor.
  • As situation dictates, must wear appropriate Personal Protective Equipment (PPE).
  • This position meets the criteria for issuance of a mobile communication device (such as radio, cellphone, Ipad, Ipod, pager, etc.). Devices issued are the responsibility of the employee and are to be returned in satisfactory condition upon separation of employment. Devices are to be used according to supervisor instruction and according to relevant policies.
  • Must have a driver's license check with an acceptable and safe driving record.
  • Must have a valid driver's license.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight, a, a college,, and. The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact CPIF HR at opshr- during regular business hours at least 10 business days prior to the event.