Healthcare Scheduling Coordinator
2 days ago
At Tidelands Health, we're committed to helping people live better lives through better health.
We're seeking a skilled Scheduler to join our team in delivering exceptional patient care and ensuring seamless administrative processes.
Job Summary:
The Scheduler will be responsible for scheduling patient appointments, coordinating with various departments, and maintaining accurate records. This is an excellent opportunity to work in a dynamic healthcare environment where every day brings new challenges and opportunities for growth.
Key Responsibilities:
- Schedule patient appointments according to Tidelands Health protocols, ensuring timely and efficient service delivery.
- Coordinate with multiple resources to provide comprehensive patient services, including pre-registration and scheduling complex procedures.
- Maintain accurate records, including patient demographic information, appointment schedules, and co-payments.
- Provide exceptional customer service to patients, families, and clinical staff, demonstrating a high level of interpersonal skills and professionalism.
- Perform various administrative tasks, such as sorting mail and distributing correspondence, to ensure seamless support for the department or work location.
Requirements:
To succeed in this role, you'll need:
- A High School Diploma or equivalent.
- Two (2) years of related customer-facing experience, preferably in healthcare.
- Ability to interact successfully with the public, perform effectively under sudden deadlines and changing priorities, and maintain personal composure in high-stress situations.
Preferred Qualifications:
Experience in scheduling or preregistering patients may be considered. Prior call center experience is also valuable.
About Tidelands Health:
Tidelands Health is an equal opportunity employer dedicated to providing a workplace that values diversity, equity, and inclusion. We offer a range of benefits to support your well-being and career growth, including competitive salaries, flexible work arrangements, and professional development opportunities.
Salary Range:
$45,000 - $65,000 per annum, based on experience and qualifications.
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