Sales Associate

1 week ago

Seattle, Washington, United States Pendleton Woolen Mills Inc Full time
Job Description

We are seeking a professional and dynamic part-time sales associate to join our team at Pendleton Woolen Mills Inc in Seattle, WA. As a sales associate, you will be responsible for driving sales and profitability through exceptional customer service and product knowledge.

Key Responsibilities:

  • Support the company expectation and achieve sales and profitability through driving product knowledge, exceptional customer service, and sales.
  • Maintain store visual objectives and housekeeping expectations.
  • Monitor store email and react to business critical directives.
  • Provide positive feedback and encourage positive selling and customer service behaviors.
  • Consistent written and verbal communication with store management.
  • Responsible for shift opening and closing store functions.
  • Ensure store is opened with preparedness and secured at closing.
  • Creates and executes daily planner and communicates expectations with staff.
  • Complies with all company policies and procedures and ensures store team is compliant.
  • Completes sales transactions with efficiency from end to end.
  • Escalate store issues in a timely manner; identify and act to solve problems and recommend improvements.

Requirements:

  • Self-motivated, sales driven and prioritizes customer service
  • Supports a team environment
  • Effective verbal and written communication skills
  • Effective problem solving skills
  • Computer/POS systems and software skills
  • Able to work a flexible schedule, including holidays, nights and weekends
  • Proven ability to communicate effectively with store employees, management and customers. Excellent listening and writing skills.
  • Maintain calm and poised in stressful situations. Know when to partner for support.
  • Solution orientated, bringing challenges to a positive conclusion. Partner with store management to find solutions for improvements.

Qualifications:

  • 2 years retail sales or customer service including a minimum of 1 year shift supervision
  • Must practice effective verbal and written communication skills
  • Must be self-motivated and able to work with minimal supervision

System Requirements:

  • Microsoft office email
  • Retail inventory software
  • Understand the POS system and other software used by the stores

Physical Demands and Working Environment:

  • Flexible schedule with nights, holidays and weekend shifts per scheduling guidelines.
  • Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
  • Ability to lift up to 40lbs.
  • Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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