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Restaurant General Manager

2 months ago

Cincinnati, Ohio, United States Swensons Drive-in Restaurants, LLC Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to join our team at Swensons Drive-in Restaurants, LLC. As a General Manager, you will be responsible for leading our restaurant operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Manage and train kitchen crew members, curb servers, kitchen supervisors, and Assistant General Managers
  • Direct staff, assign duties, and provide quick service and friendly service to customers and internal team members
  • Manage shifts, including daily decision making, scheduling, planning, and performing restaurant opening and closing duties
  • Enforce sanitary practices for food handling, cleanliness, and maintenance of kitchen and kitchen equipment
  • Monitor and maintain profit and loss management by following cash handling, security procedures, maintaining inventory, placing orders for supplies, managing labor, reviewing financial reports, and taking action to resolve
  • Have a strong knowledge of processes and reports and can respond appropriately
  • Inspire and coach to drive excellence around core operations procedures on each shift
  • Identify and develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews
  • Direct hiring, orientation, supervision, development, and terminations
  • Prepare schedules and ensure the restaurant is staffed for all shifts and maintain an accurate and up-to-date plan of restaurant staffing needs
Requirements
  • 3-5 years of coaching, training, and development experience in a high-volume food service management role
  • 1-2 years of experience as a restaurant General Manager at a high-volume level
  • Legal right to work in the United States and provide proof
  • Must have a valid driver's license, own reliable transportation, and be able to travel for work purposes
  • Good oral/written communication skills in the primary language of the work location
  • Strong interpersonal and conflict resolution skills
  • Positive, energetic, 'can-do' attitude with the ability to work on your feet entire length of shift in a fast-paced environment
  • Exhibit good manners, proper personal hygiene, and work successfully in a team environment
  • Properly use and safely operate and maintain restaurant equipment
  • Flexible work schedule
  • Basic math skills and basic computer literacy
Benefits
  • Weekly paycheck
  • Competitive wages, including bonuses based on performance
  • Health benefits, group long-term disability insurance, 401K with company contribution, and competitive PTO plan
  • Career advancement opportunities
  • Competitive referral program
  • Up to 70% employee discounts available to over 60,000 partnering restaurants, theme parks, hotels, sporting events, and concerts
  • Fun working environment
  • Free meals
  • Closed major holidays (Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas with adjusted hours Christmas Eve, New Year's Eve, and New Year's Day)