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Customer Service Representative

2 months ago

Carson, California, United States Safran Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Safran Cabin. As a key member of our customer service team, you will be responsible for supporting customer purchase orders and other related activities involving order management and customer support.

Key Responsibilities
  • Support customer purchase orders and other related activities involving order management and customer support
  • Lead in the execution of customer service policies
  • Interpret, implement, and manage all contractual requirements related to customer service
  • Knowledge of military and export compliance regulations
Requirements
  • Strong knowledge of ERP, inventory control, budgets/costing, forecast/planning, and analysis
  • Ability to interpret and implement contractual requirements related to Customer Service and Support
  • Ability to assemble and deliver presentations to customers and other departments and personnel in the company
  • Computer skills: Windows Operating System and Office XP (especially Excel)
  • Basic knowledge of other Microsoft Office products (Word, PowerPoint, Outlook)
About Safran

Safran is a global leader in aerospace and defense, with a presence in over 10,000 employees at 39 sites worldwide. We value diversity and inclusion, and are committed to providing equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We are committed to providing internal mobility to our employees, and offer a range of benefits including health care, life insurance, 401(k) savings plans with company match, paid time off, and more.