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Barback

2 months ago


Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time
Job Summary

We are seeking a highly skilled and detail-oriented Barback to join our team at Colonial Downs + Rosie's Gaming Emporium. As a Barback, you will play a critical role in ensuring the smooth operation of our beverage outlets, providing exceptional customer service, and maintaining a clean and organized work environment.

Key Responsibilities
  • Stock and Serve Beverages: Stock and serve assigned beverage outlets, maintain assigned levels of inventory, including delivery and stock of glassware, condiments, packaged beverages, paper products, and other necessary items.
  • Maintain Cleanliness: Maintain cleanliness of beverage areas, including all related assigned bar equipment, tools, supplies, trash removal, deep cleaning, sanitation, and work area, to include cleaning refrigerators, countertops, and mopping floors.
  • Complete Required Paperwork: Complete required paperwork, including bar transfers and dry stock deliveries.
  • Manage Inventory: Maintain pars of liquor, beer, and supplies in cooler and dry storage area, order as needed.
  • Set Up and Break Down Bars: Responsible for set-up and breakdown of portable bars in designated areas.
  • Ensure Proper Use of Equipment: Ensure use of correct freight elevators and delivery routes to designated hotel areas and beverage outlets.
  • Organize Beverage Pump Room Areas: Organize and maintain beverage pump room areas, including pump room products, storage rooms, and warehouses, and identify non-stock items and alert management as necessary.
  • Resolve Guest Complaints: Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
  • Perform Other Duties: Perform other duties as assigned to support the efficient operation of the department.
Regulatory and Compliance Responsibilities
  • Attend Training Sessions: Attend required training sessions offered by the Company.
  • Obtain and Retain Licenses: Obtain and retain required license(s).
  • Comply with Laws and Regulations: Perform the duties described in compliance with local laws and regulations.
  • Ensure Minor Compliance: Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have Knowledge of Ordinances and Regulations: Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
  • Report Wrongdoing: Report any acts of wrongdoing of which the Team Member may have knowledge.
Education, Training, and Experience
  • High School Diploma or Equivalent: High School Diploma or GED equivalent required.
  • Casino or Hospitality Experience: Casino or hospitality experience preferred.
  • Age Requirement: Must be at least eighteen (21) years of age.
  • Physical Demands: Must be able to stand for longer than 8 hours. The ability to lift, push and pull up to 20 pounds.