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Pet Groomer

1 month ago

Johnson City, Tennessee, United States USR Holdings, Inc dba Pet Supplies Plus Full time
Pet Groomer Job Description

We are seeking a skilled Pet Groomer to join our team at Pet Supplies Plus. As a Pet Groomer, you will be responsible for providing top-notch grooming services to our furry friends, ensuring their comfort and safety at all times.

Key Responsibilities:
  • Deliver exceptional grooming services, including brushing, bathing, and conditioning of animals.
  • Style pets based on pet owner instructions and requests, following standard procedures and breed standards.
  • Ensure the wellness and safety of pets in our care at all times.
  • Provide excellent customer service by learning about pets, neighbor preferences, and determining their needs.
  • Develop long-term relationships with pet parents, sharing product knowledge, and suggesting products and services needed for happy and healthy pets.
  • Participate in community outreach to attract new neighbors into our neighborhood.
  • Suggest customized, additional services over the basic self-wash or groom.
  • Perform routine cleaning, keeping our environment inviting, and assist the pet center team with tasks and neighbor engagement in downtime.
  • Successfully complete Safety, Bather/Brusher, and Grooming Academy training certification.
Requirements:
  • High School diploma or GED.
  • 1+ years' experience grooming with formal training certification and/or experience under an established certified groomer.
  • A minimum of 1 year of experience in retail or other service provider with an emphasis on providing top-notch service.
  • Excellent communication skills with the ability to ask probing questions to ensure clarity around pet needs and neighbor preferences.
  • Ability to quickly build neighbor and pet relationships.
  • Ability to increase and maintain long-term client business.
  • Passion for pets and an understanding of what pets mean to their owners.
  • Must successfully complete Pet Supplies Plus training and certification programs.
Preferred Qualifications:
  • Experienced candidates must be skilled in bathing/brushing and scissoring with multiple dog breeds.
  • Ability to balance quality and quantity of grooms.
  • Ability to work with and manage small, medium, and large dogs and work around fur and dander.
  • Ability to move or lift merchandise, equipment, and pets weighing up to 50 pounds.
  • Ability to stand, bend, and stoop for extended periods.
  • Candidates must have reliable transportation to pet center, including ability to travel to other locations within the market for training, etc., as needed.
  • Flexibility in work schedule including the ability to work extended hours, mornings, afternoons, evenings, weekends, and holidays.
  • Candidates must own or purchase personal grooming tools.
  • All candidates must pass the drug, background, and validated selection test, and be 18 years or older.