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Overnight Hotel Receptionist

2 months ago

Bessemer, Alabama, United States Hamilton Inn Inc Defunct Full time

Hamilton Inn Inc Defunct - Overnight Hotel Receptionist Position

Hamilton Inn Inc is a prominent entity in the hospitality sector, dedicated to delivering outstanding service and fostering professional growth for individuals committed to a long-term career in a reputable organization.

Position Overview

  • Executing overnight responsibilities at the hotel front desk to guarantee superior guest satisfaction.
  • Key tasks involve reconciling daily financial transactions, documenting end-of-day procedures, and setting up for the following day.
  • Enhancing the safety and security of the premises by adhering to established protocols and assisting during emergencies.

Main Responsibilities

  • Oversee daily financial transactions, payments, and reporting for the hotel and its services.
  • Efficiently manage guest check-ins, room allocations, and reservations.
  • Accurately process guest charges, credits, and payments.
  • Respond to guest inquiries in a timely and professional manner.
  • Ensure adherence to brand commitments and organizational standards.

Qualifications

  • Professional appearance and exceptional communication abilities.
  • Proficiency in English is required.
  • Ability to maintain composure and focus in high-pressure situations.
  • Capability to work autonomously and meet deadlines with minimal oversight.

Work Environment

This position is situated in a professional hotel environment and requires the use of standard office equipment.

Physical Requirements

  • Regular movement within the front office area.
  • Occasional lifting of items weighing up to 50 lbs.
  • Extended periods of stationary work at the designated workstation.

Cognitive Requirements

  • Strong numerical skills for financial tasks.
  • Ability to navigate stressful scenarios with mental agility.

Education & Experience

  • A high school diploma is mandatory; higher education is preferred.

Additional Responsibilities

This description may not encompass all duties and responsibilities of the role, as tasks may evolve over time.

Compensation & Benefits

  • Attractive salary, performance bonuses, and comprehensive benefits.
  • A supportive atmosphere for personal and professional development.
  • Opportunities for career advancement in a dynamic and fulfilling role.

Commitment to Equal Opportunity

We are dedicated to providing equal employment opportunities without discrimination based on race, color, religion, gender, or other protected characteristics.