Personalized Experience Coordinator

1 week ago


Aspen Hill, Maryland, United States Marriott International, Inc Full time
Job Description

We are seeking an experienced Club Concierge Specialist to join our team at The Ritz-Carlton Club Aspen Highlands. In this role, you will provide exceptional guest experiences through personalized attention, prompt response to requests, and a genuine passion for exceeding expectations.


Key Responsibilities
  1. Guest Interaction: Engage with guests to understand their needs and preferences, providing tailored recommendations and solutions.
  2. Event Planning and Coordination: Assist with event planning, including venue selection, catering, and logistics.
  3. Special Requests: Address any special requests or concerns from guests, resolving them promptly and efficiently.
  4. Team Collaboration: Work closely with colleagues to ensure seamless delivery of services and exceed guest expectations.

Requirements and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • At least one year of related work experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.

Benefits and Opportunities

As a valued member of our team, you can expect:

  • A competitive salary of $28.00 per hour.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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