Loan Operations Specialist

3 weeks ago


Pocatello, Idaho, United States Glacier Bancorp Full time
About The Role

As a Loan Operations Specialist at Glacier Bancorp, Inc., you will play a crucial role in supporting the success of our lending team. Your primary function will be to assist lenders with their loan requests and provide clerical and administrative support to process and maintain all types of customer loans.

Key Responsibilities:

  • Enter Consumer and Commercial loans into the Bank's software program to create loan documents.
  • Book Consumer and Commercial loans into the Bank's system.
  • Provide follow-up with loan officers and assistants regarding outstanding collateral items.
  • File loan documents with the appropriate agencies to ensure the security interest of the Bank is perfected.
  • Scan, index, and verify loan documents into the Bank's system.
  • Process loan payoffs and release corresponding collateral items.
  • Provide excellent customer service.
  • Cross-sell other products and services.
  • Process deposits, loan payments, and fund transfers for customers.

Additional Responsibilities:

  • Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB.
  • Provide superior internal and external customer service: demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers.
  • Complete required bank and OnCourse training courses within assigned time frames.
  • All employees are accountable for compliance with applicable laws and regulations when performing their job duties.
  • Represent the bank in a professional manner, including a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility, and adaptability in meeting bank and customer needs.
  • Keep work areas tidy and maintain customer privacy.
  • Regular and predictable attendance to accomplish assigned job duties.
  • Additional duties as requested or assigned.

About You

We are seeking a highly organized and detail-oriented individual who can prioritize and organize heavy workloads, demonstrating effective time management skills. The ideal candidate will have a high school diploma or equivalent, banking experience preferred, and excellent communication skills.



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