Optical Expert

2 weeks ago

Wilmington, Delaware, United States Warby Parker Full time
About the Role

We're seeking a skilled and enthusiastic Licensed Optician to join our team of in-house optical experts. As a key member of our team, you'll play a vital role in helping customers see the world with clarity and confidence.

Key Responsibilities
  • Work directly with customers to understand their eyewear needs and provide expert advice on prescription lenses and frames.
  • Take and record accurate measurements, adjust and fit eyewear with precision, and ensure that our finished products meet our high optical standards.
  • Use your expertise to explain complex prescription terminology and product offerings to customers in a clear and concise manner.
  • Collaborate with your team to deliver exceptional customer service and ensure that every customer receives a personalized experience.
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
  • Represent our brand and values to educate others and promote our mission to make exceptional vision care accessible to all.
Requirements
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
  • Passionate about the eyewear and retail industries.
  • A clear, effective, and professional communicator who can break down technical terms for customers to easily understand.
  • Dedicated to going above-and-beyond to make customers (and your teammates) happy.
  • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
  • Extremely detail-oriented and capable of juggling a wide range of responsibilities.
  • Open-minded and constantly learning, with a willingness to challenge what you know.
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
About Us

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're committed to reimagining everything that a company and industry can be, and we're constantly asking ourselves how we can do more and make a greater impact.

We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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