Customer Service Representative

3 weeks ago


Lakeport, California, United States Apria Full time
About the Role

We are seeking a highly skilled and experienced Team Manager to join our team at Apria Healthcare. As a Team Manager, you will be responsible for supervising a team of employees who interact with patients and customers in person and via various communication channels.

Your primary objective will be to create a positive and employee-centric work environment, fostering open communication, clear goals, and motivation among team members. You will be responsible for guiding and leading your team to achieve customer satisfaction through effective communication, problem-solving, and efficient processes.

Key Responsibilities
  • Create an inspiring team atmosphere with an open communication culture.
  • Set clear team goals and motivate team members to perform at their best.
  • Listen to team members' feedback and resolve any issues or conflicts.
  • Recognize high performance and reward accomplishments.
  • Encourage creativity and suggest team-building activities.
Requirements
  • Proven work experience as a team leader or supervisor.
  • In-depth knowledge of performance metrics.
  • Good PC skills, especially MS Excel.
  • Degree in management or training in team leading is a plus.
What We Offer

We offer a competitive salary range of $66,560 - $72,229 per year, as well as opportunities for growth and development within a global healthcare company. If you are a motivated and experienced leader looking to make a difference in the lives of patients and customers, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a growth-oriented culture that values each teammate's perspective and contributions.



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