Dispatch Specialist

10 hours ago


Phoenix, Arizona, United States Solari Corp Full time
Job Title: Dispatch Specialist

At Solari Corp, we are seeking a highly skilled Dispatch Specialist to join our team. As a Dispatch Specialist, you will be responsible for managing dispatch functions for crisis line services, ensuring timely and effective dispatch of mobile crisis teams, crisis transportation, and other business partners.

  • Responsibilities:
  • Receives and dispatches teams/clinicians timely and effectively.
  • Provides concise and accurate information to teams/clinicians.
  • Maintains awareness of teams/clinician needs and safety.
  • Manages tracking logs accurately and timely.
  • Creates reports when business needs dictate.
  • Documents all dispatch and related interactions in the electronic health record and tracking logs.
  • Adheres to call center policy and procedures.
  • Participates in required training and supervision.
  • Expands knowledge of suicide intervention and prevention, the behavioral health and physical health systems, Medicaid managed care, mental health and diagnostics, community resources, and recovery and resiliency practices.

Requirements:

  • 1-2 years of Dispatch, contact center or emergency services experience, preferred.
  • GED/High School diploma, required.
  • Must meet the following BHPP education and experience requirement: An individual who has six weeks of behavioral health work experience/dispatch experience and has the skills and knowledge required to provide behavioral health services and has one of the following: an Associate's degree or High school diploma or equivalency.

Benefits:

  • Friendly work environment.
  • Generous paid time off (PTO).
  • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date.
  • Competitive compensation.
  • Convenient office locations and Hybrid Schedule.
  • On-site fitness room free to all employees (Tempe Office).
  • Basic Life Insurance.
  • Voluntary Life, Spouse, Child Insurance.
  • Critical Illness w/free dependents.
  • Critical Illness Spouse.
  • Short Term & Long Term Disability- Starts first of the month after 90 days of employment.
  • 401K & 401K Roth - Starts first of the month after 90 days of employment.
  • United Pet Care.
  • LifeLock for identity theft.
  • LYRA EAP Program- 25 free sessions for mental health per family member.

Solari Corp is an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws.



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