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Ambulatory Care Nurse

2 months ago


Malden, Massachusetts, United States Mass General Brigham Full time
About the Role

We are seeking a highly skilled Registered Nurse to join our Electrophysiology Service team at Mass General Brigham. As an Ambulatory Care Nurse, you will play a critical role in providing patient-centered care in our outpatient setting.

Key Responsibilities
  • Triage phone calls from patients, families, and providers, responding to clinical-related communications as directed.
  • Update medication reconciliation lists, manage prescription refills, and handle pre/post-procedure questions and insurance prior authorizations.
  • Conduct insurance prior authorizations for diagnostic testing and procedures.
  • Track, collect, and review outpatient test results, reviewing abnormal results with supervising physicians and informing patients of test results and clinical impact.
  • Complete various medical and administrative forms, such as disability and VNA documentation.
  • Assist with clinical instruction for patients, including medication teaching.
  • Support administrative operations by acting as a clinical liaison to administrative support staff.
  • Maintain and follow patient care protocols.
Requirements
  • Excellent interpersonal and verbal/written communication skills.
  • Ability to problem-solve, function as a resource to other team members, and resolve complex issues on behalf of providers and patients.
  • Exceptional organizational skills, flexibility to manage multiple tasks, and attention to detail.
  • Knowledge of computer applications necessary to function in an ambulatory setting, such as MS Outlook and MS Office Suite.
  • Comfort in a practice environment that promotes patient-centered care.
  • RN licensure.
  • EP/Cardiology experience preferred.
About Mass General Brigham

Mass General Brigham is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things.

Benefits
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Employee assistance programs