Financial Services Representative
1 month ago
At Communication Federal Credit Union, we're passionate about delivering exceptional member experiences. As a Member Service Representative, you'll play a vital role in achieving this goal.
About the RoleThis position requires a strong listener with excellent intrapersonal and communication skills. You'll be responsible for processing transactions accurately, handling multiple tasks in a fast-paced environment, and cross-selling credit union products and services to meet members' financial needs.
Key Responsibilities:- Accurately process teller transactions, including deposits, withdrawals, and loan payments.
- Serve as the front-line contact for members and build relationships through prompt, efficient, and courteous service.
- Understand and cross-sell CFCU products and services to achieve individual and branch goals.
- Perform other job-related duties as assigned.
We are an equal opportunity employer committed to creating a diverse and inclusive workplace. Our team is dedicated to providing financial education and supporting local organizations, reflecting our credit union philosophy of 'People Helping People.'
RequirementsTo succeed in this role, you should have:
- A high school diploma or GED.
- One year experience in a financial institution or retail customer sales/service environment.
- Prior cash-handling experience is preferred.
We offer a competitive salary, $1,000 Welcome Bonus after 90 days, and various benefits, including:
- Competitive Pay with advancement opportunities.
- Performance Incentives.
- 11 Paid Holidays.
- 200% 401(k) Match up to 5%.
- Medical Plans with a $5.00 Employee Only Per Pay Period Plan.
- Dental, Vision, Short-Term Disability Insurance.
- Hospital and Accident Indemnity Plans.
- Employer paid Basic Life and AD&D Insurance.
- Flexible Spending Accounts- Medical and Dependent Care.
- Tuition/ Educational Assistance.
- Employee Perks and Discounts.
Our work schedule includes Monday - Friday and rotating Saturdays. We strive to provide a diverse workplace free of discrimination, where every employee feels respected and valued.
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