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Customer Service Representative

3 weeks ago

Greer, South Carolina, United States UASA Full time

Job Title:

Customer Service Representative

At UASA, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Responsibilities:

  • Receive incoming calls and route service calls efficiently
  • Verify and input work order information, return customer calls, and respond to customer complaints
  • Communicate with technicians and maintain a smooth flow in the office

Requirements:

  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently

Benefits:

  • Raise increases available for motivated employees who demonstrate growth and improvement
  • Dental and retirement programs available
  • Paid vacation time after one year of employment

Salary:

$13.00 - $16.00 per hour