Sales Associate
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales and work goals, and maintaining a positive and productive store environment.
Key Responsibilities:
- Customer Service: Create an excellent shopping experience for our customers by being aware of and practicing our company service standards. Demonstrate a positive attitude, willingness to serve, and be well-informed about our products and services.
- Sales and Assistance: Promote our company rewards program and other business initiatives. Maintain awareness of all current sales promotions and maintain merchandise presentation to ensure stock is well-arranged and merchandised properly.
- Product Knowledge and Fitting Skills: Develop and maintain necessary product knowledge and fitting skills to assist customers in finding the right products.
- Loss Prevention: Maintain an awareness of Loss Prevention concerns involving customers and staff members.
- Inventory and Merchandise: Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
Requirements:
- Interpersonal Skills: Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Communication Skills: Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience: Experience in retail sales, preferably specialty retail or footwear.
- Knowledge: Basic knowledge of the policies and procedures, basic visual merchandising skills, and an understanding of the Store Presentation Standards.
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