Key Holder Lead

1 week ago


Las Vegas, Nevada, United States Havaianas Full time
Job Description

We are seeking a motivated and experienced Key Holder to join our team at Havaianas. This role will be responsible for supervising and leading the sales floor, ensuring excellent customer service, and achieving sales targets.

Responsibilities
  • Supervise and lead the sales floor team, maintaining a positive and engaging atmosphere.
  • Greet customers in a professional manner, providing exceptional customer service and building relationships.
  • Work closely with the assistant store manager and store manager to achieve sales goals and maintain visual standards.
  • Adhere to and execute opening and store closing processes and procedures.
  • Proactively identify opportunities to improve sales and customer satisfaction.
  • Meet and exceed pre-established sales targets, ensuring the store meets its revenue goals.
Requirements
  • 2+ years of customer service experience in a supervisory capacity, preferably in retail.
  • Excellent organizational skills, allowing effective resourcefulness and problem-solving.
  • Strong verbal and written communication skills, with the ability to work effectively with colleagues and management.
  • Ability to work flexible hours, including morning, mid-day, evening, weekends, and holiday shifts as business dictates.
  • High School Diploma required.
Benefits
  • Competitive salary: $50,000 - $60,000 per year, based on experience.
  • Commission program, offering additional earnings potential.
  • Uniform provided with quarterly product allotment.
  • Sick-Time and Holiday Pay, ensuring fair compensation for time off.
  • Product Discounts (50% off flip-flops and 30% off accessories).
  • Potential opportunities to grow within the company.


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