Mechanic Team Leader

3 weeks ago


Sewell, New Jersey, United States Aerotek Full time

The Aerotek team is seeking a highly skilled Mechanic Team Leader to join our ranks. As a key member of our service team, you will be responsible for providing exceptional customer support via various channels, including phone and in-person interactions.

Key Responsibilities:

  • Respond to customer inquiries and complaints in a timely and professional manner.
  • Provide product information and demonstrations to customers in-store, highlighting the features and benefits of our products.
  • Upsell and cross-sell products to customers, based on their needs and preferences.
  • Work closely with the sales team to achieve sales targets and drive business growth.
  • Analyze customer feedback and make recommendations for process improvements.

Requirements:

  • 3+ years of experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Strong problem-solving and analytical skills, with the ability to resolve complex issues.

What We Offer:

  • A competitive salary of $65,000 - $85,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
  • Ongoing training and development opportunities, to help you grow your career.


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