Network Operations Manager

9 hours ago


Michigan City, Indiana, United States South Shore Line Full time
South Shore Line Job Description

We are seeking a highly skilled Network/Systems Administrator to join our IT team. The ideal candidate will have a strong technical background and a passion for managing complex IT infrastructure, including network security protocols and server administration. This role requires a combination of technical expertise, problem-solving skills, and a customer-focused approach. Responsibilities include:
  • Overseeing and assisting in the field service and repair of computer systems, peripherals, network equipment, and security equipment.
  • Establishing and maintaining network users, computer security, and user resources in Microsoft Windows Servers and Microsoft Exchange with Active Directory.
  • Overseeing and assisting with the repair and services, including installation of servers, workstations, adding and removing software as required.
  • Overseeing and assisting with the installation and administration of all company local and wide area networks.
  • Responding to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs, such as Microsoft Office.
  • Remaining abreast of changes in user and system software and hardware requirements.
  • Overseeing and assisting with the monitoring and administering the computer networks, keeping system information up to date in a network log.
  • Updating network and client operating systems as required.
  • Overseeing and assisting with the installation and update of software applications as required for Windows Security Updates and Endpoint Detection and Response solution.
  • Overseeing and assisting with the proper software licensing for all company software packages.
  • Overseeing and assisting with the management of the system backups, user files, data security and network rights.
Key Responsibilities:
  • Responsible for designing, implementing, and maintaining network infrastructure, including routers, switches, firewalls, and VPNs.
  • Maintain strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and network devices (routers, switches, firewalls).
  • Ensure the implementation and maintenance of network security protocols, such as firewalls and intrusion detection systems.
  • Manage network access control policies and ensure compliance with regulatory requirements.
  • Collaborate with cross-functional teams to resolve technical issues and implement new technologies.
What We Offer:

Competitive salary range: $80,000-$90,000 per year.

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