Retail Sales Associate

2 weeks ago


Kansas City, Missouri, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Michaels Stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and organization.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Drive sales growth through effective sales techniques, product knowledge, and upselling/cross-selling opportunities
  • Maintain a high level of store appearance and organization, including merchandise recovery and maintenance
  • Assist with truck unloading, stocking, and planogram processes
  • Participate in shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies
  • Interact with colleagues in a respectful and professional manner, promoting a positive work environment
Requirements:
  • High school diploma or equivalent required
  • Previous retail and/or customer service experience preferred
  • Ability to remain standing for long periods, move throughout the store, and lift heavy boxes
  • Ability to work a variety of shifts, including nights, weekends, and early mornings
What We Offer:
  • A competitive hourly rate
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and professional development
  • A fun and supportive work environment
Michaels is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We welcome applications from qualified candidates who share our commitment to diversity and inclusion.


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