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Retail Sales Specialist

2 months ago

Springfield, Virginia, United States Foot Locker Full time

Position Overview:

As a passionate individual with a knack for making Customers feel comfortable, you thrive in initiating genuine, friendly dialogues. Your ability to connect with both children and their guardians comes naturally. You take pride in sharing your enthusiasm for athletic footwear and apparel, easily adapting to various Customer personalities while resolving any issues with a positive attitude. Working collaboratively within a team, you continuously enhance your personal skills on the sales floor. Your performance in this role will be evaluated based on personal and productivity targets, along with your capacity to deliver an exceptional in-store experience for every Customer.

Key Responsibilities:

  • Ensure high levels of customer satisfaction by being well-informed about all products available and collaborating with colleagues to provide outstanding sales service.
  • Achieve sales targets while delivering an exceptional customer experience and meeting operational standards.
  • Maintain personal performance and productivity objectives.
  • Engage with every customer by asking open-ended questions to understand their needs.
  • Demonstrate the ability to learn and share knowledge of products and trends to meet customer requirements.
  • Stay informed about all product knowledge, including current and upcoming trends.
  • Foster a positive and inclusive workplace environment.

Qualifications:

  • 0-3 years of experience in retail.
  • Confident and comfortable in engaging customers to provide an elevated shopping experience.
  • Driven to achieve excellent results through enthusiasm for interacting with customers and athletic products.
  • Proactively initiates tasks or activities without the need for supervision.
  • Flexible availability, including evenings, weekends, and holidays.

Compensation:
Rate of Pay: $13.00 / hour