Customer Experience Specialist

2 weeks ago


Middleburg, Pennsylvania, United States DISH Full time
Unlock Career Growth with DISH

We're reimagining the future of connectivity at DISH, an EchoStar Company. Our brands span satellite television service, live-streaming, on-demand programming, mobile plans, and smart home installation services.

As a Field Technician, you'll represent our company in customers' homes daily. We focus on delivering exceptional customer experiences by simplifying lives and offering expert advice on smart home possibilities.

About the Role

Key Responsibilities:

  • Raise customer satisfaction through personalized solutions
  • Maintain positive relationships with clients to drive retention and growth
  • Collaborate with team members to achieve shared goals and improve processes

Benefits Package:

  • $17.75/Hour + Location Pay Differential (if applicable)
  • Paid training, time off, and holidays
  • 4-day work week with overtime opportunities
  • Comprehensive medical, dental, vision, and life insurance packages
  • Tuition reimbursement and 401(K) with company match

This role offers a unique opportunity for career advancement, with up to 10% pay increases at performance-based levels. Successful technicians can progress quickly, taking advantage of our employee stock purchasing program and other benefits.



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