Digital Merchandising Process Manager

3 weeks ago


Radnor Twp, United States Airgas Full time
Key Responsibilities
  • Monitor and maintain the health of our eCommerce platforms, identifying areas for improvement and implementing solutions.
  • Work with top suppliers to develop and execute a roadmap for API connections to their Product Information Management (PIM) platforms.
  • Troubleshoot and recommend usability improvements for tools used by our digital merchandising team.
  • Be the point of contact for interaction with our Digital Product Management (DPM) team, writing clear requirements and documentation for requested projects.
  • Analyze tickets to identify patterns of issues and determine root causes for resolution.
  • Own the documentation and maintenance of our Standard Operating Procedures library.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in a relevant field or equivalent experience.
  • 3+ years' experience in an eCommerce operations capacity, with hybris platform experience preferred.
  • Strong G Suite skills, familiarity with SAP, JavaScript, and Apps Script.
  • Knowledge of Product Information Management (PIM) Solutions, ERP Systems/eCommerce Platforms, and Work Management Platforms.
Salary and Benefits

This role comes with a competitive salary of $120,000 - $150,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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