Floating Banker

2 months ago


Burlington, Washington, United States Banner Bank Full time
About the Role

We are seeking a highly skilled and customer-focused Floating Banker - Branch Support Specialist to join our team at Banner Bank. As a key member of our branch support team, you will provide exceptional customer service and support to our clients across various branch locations.

Key Responsibilities
  • Client Service: Provide excellent customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Transaction Processing: Process client transactions accurately and efficiently, ensuring that all financial transactions are completed in accordance with established policies and procedures.
  • Product Referrals: Assist clients in achieving their financial goals by actively referring Bank products and services, and by referring clients to other Bank specialists when appropriate.
  • Team Collaboration: Work effectively as a team contributor on all assignments, maintaining a high level of personal reliability and punctuality.
  • Sales and Marketing: Sell Bank products and services via in-person and telephone conversations, meeting minimum referral standards set by Manager.
  • Branch Support: Provide back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region, with daily travel between branches required.
Requirements
  • Education: High School Diploma
  • Experience: 2 or more years of teller experience, including sales experience with established goals
  • Travel: 50% travel required
What We Offer
  • Compensation: Targeted starting compensation range of $18+/hour plus $1.50 premium on top of base pay
  • Incentive and Commission: Incentive and commission compensation may be awarded for eligible roles
  • Benefits: Comprehensive employee benefits, including medical, dental, vision, LTD, STD, and life insurance, as well as paid vacation time, sick time, personal days, paid volunteer time, and 11 company-paid holidays
  • Professional Development: Tuition reimbursement up to $5,250 annually (minimum service requirement)