Call Center CSR Opportunity in Texas
2 weeks ago
Job Summary:
We are seeking a highly motivated and results-driven Customer Experience Representative to join our team at Advanced Call Center Technologies. As a Customer Experience Representative, you will be responsible for delivering exceptional service to our clients and customers, providing solutions to complex problems, and exceeding performance goals.
Key Responsibilities:
- Provide top-notch customer service to clients and customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Analyze customer needs and provide solutions that meet their expectations.
- Work collaboratively with internal teams to achieve business objectives.
- Continuously improve processes and procedures to increase efficiency and productivity.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in a call center or customer-facing role.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a fast-paced environment and meet performance goals.
What We Offer:
- A competitive salary range of $40,000 - $60,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous bonus program, recognizing individual and team achievements.
- Ongoing training and development opportunities to enhance skills and advance careers.
Location: Harlingen, TX.
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Harlingen, Texas, United States Advance Call Center Technologies Full timeAbout Us:Advanced Call Center Technologies is a leading provider of customer experience solutions, serving some of the world's most recognized brands. We are dedicated to delivering exceptional service and building long-term relationships with our clients and customers.Our Culture:We value innovation, teamwork, and excellence in everything we do.We...
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