Healthcare Systems Specialist

3 weeks ago


Mountain View, California, United States El Camino Hospital Full time

About the Role

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We are seeking a highly skilled and experienced Clinical Operations Analyst II to join our team at El Camino Health.

The ideal candidate will have a strong background in clinical operations, with experience in implementing and supporting healthcare systems, particularly Epic Cadence. This role will involve coordinating system specifications, configuration, testing, modification, activation, and ongoing support.

The selected candidate will work closely with end-users, including physicians, nurses, and other healthcare professionals, to identify current operating procedures, define requirements, collect and analyze data, and implement process improvements.

This is an excellent opportunity for an analytical and detail-oriented individual who is passionate about delivering high-quality patient care and improving operational efficiency.

Key Responsibilities

  • Coordinate system specifications, configuration, testing, modification, activation, and ongoing support
  • Work with end-users to identify current operating procedures and define requirements
  • Analyze data and implement process improvements
  • Mentor junior informatics or analyst staff on principles of informatics and system implementation
  • Provide Tier 3 level support and participate in rotating on-call support

Requirements

  • Bachelor's degree in a relevant field (e.g., healthcare administration, computer science)
  • At least 1.5 years' experience with implementing clinical or revenue cycle/business applications
  • At least two years' experience in an acute care hospital or ambulatory clinic
  • Experience coordinating team projects and working with multiple stakeholders
  • Epic Cadence certification required

What We Offer

El Camino Health offers a competitive salary range of $55.52 - $83.28 USD hourly, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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