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Senior UX Research Operations Manager

2 months ago


Tennessee, United States ALTERYX Full time

Alteryx is seeking a driven and experienced Senior UX Research Operations Manager to join our dynamic team

As a key member of the User Experience (UX) research team, you will play a vital role in shaping exceptional user experiences for our next-generation analytical software. Reporting to the Senior Manager of UX Research, you will be responsible for optimizing the operational efficiency and effectiveness of our research efforts.

Your Impact:
  • Streamline Operations: You will oversee and enhance the overall operations of our user research team, encompassing data governance, vendor management, participant recruitment, asset management, knowledge management, templates, and guidelines.
  • Champion Participant Engagement: Develop and execute a comprehensive strategy for participant management and panel health. This includes identifying new recruiting channels, best practices, and mechanisms to ensure a diverse and engaged research community.
  • Drive Research Excellence: Collaborate with researchers to ensure smooth workflows, efficient data collection, and timely analysis, ultimately contributing to high-quality research outcomes.
About You:

You are a highly organized and detail-oriented individual with a passion for user research. You possess excellent communication and interpersonal skills, enabling you to effectively collaborate with cross-functional teams. Your experience in managing research operations and your understanding of best practices will be instrumental in driving the success of our UX research initiatives.

Alteryx is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered. We encourage applications from talented individuals with diverse backgrounds and experiences.