Customer Service Representative

3 weeks ago


Holbrook, Massachusetts, United States CVS Health Full time
About the Role

We are looking for a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service, resolving customer complaints, and maintaining a clean and organized store environment.

Main Responsibilities:
  1. Deliver exceptional customer service by listening to customers' needs and providing solutions in a timely and professional manner
  2. Identify and address potential service issues, ensuring that customers have a positive shopping experience
  3. Process transactions accurately and efficiently, including handling cash, checks, and credit cards
  4. Maintain the store's appearance by restocking shelves, checking in vendors, and updating pricing information
Qualifications:

To be successful in this role, you must possess excellent communication and problem-solving skills, be able to work in a fast-paced environment, and demonstrate a commitment to delivering outstanding customer service. A high school diploma or equivalent is required; prior retail or customer service experience is preferred.

Benefits:

The estimated salary for this position is $28,000 - $38,000 per year, depending on location and experience. We offer a competitive compensation package, including comprehensive health insurance, paid time off, and opportunities for career advancement.



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