Carside To-Go Specialist

4 weeks ago


Boston, Massachusetts, United States Potomac Family Dining Group Full time
Job Summary:

We are seeking a highly motivated and customer-focused Carside To-Go Specialist to join our team at Potomac Family Dining Group. As a Carside To-Go Specialist, you will be responsible for delivering exceptional food and beverage service to our To-Go order guests, ensuring timely, accurate, and friendly interactions.

Key Responsibilities:
  • Take To-Go orders via phone, mobile app, or online
  • Deliver food and drinks to guests' cars using Applebee's Carside Service
  • Provide excellent customer service, greeting guests, answering questions, and making recommendations
  • Relay orders to the service bar and kitchen via point-of-sale computerized register
  • Anticipate guests' needs and respond promptly
  • Present guest checks to each car and accept payment, making correct change and/or completing proper charge card transactions
  • Complete all plate presentations per To-Go recipes/plate presentation
  • Participate in cleaning, clearing, stocking, organizing, and resetting of Carside/To-Go areas
  • Assist with general Front of House maintenance functions, including maintaining restrooms, light cleaning, and setting up the expo line
Requirements:
  • Friendly and engaging demeanor
  • 18+ years old
  • Prior restaurant service experience preferred
  • Reading, writing, basic math, and verbal communication skills required
  • Bi-lingual experience a plus
  • Reliable transportation required
  • High School Degree or GED preferred
  • Ability to build relationships, work as a team player, and follow manager instructions
Working Conditions:

Subject to wet floors, loud noises, outdoor conditions, and fast-paced environment.



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