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Donation Service Representative
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Pensacola, Florida, United States Goodwill Industries of the Gulf Coast Full timeJob SummaryAt Goodwill Industries of the Gulf Coast, we are seeking a highly skilled and customer-focused Donation Attendant to join our team. As a key member of our donation center, you will be responsible for providing exceptional service to donors and ensuring a smooth donation process.Key ResponsibilitiesEnsure World Class donor and customer service by...
Donation Attendant
2 months ago
Job Summary: We are seeking a highly skilled and customer-focused Donation Attendant to join our team at Goodwill Industries of the Gulf Coast. As a key member of our retail team, you will be responsible for providing exceptional customer service to donors and ensuring a smooth donation process.
Key Responsibilities:
- Ensure World Class donor and customer service by greeting customers within 10 seconds and providing friendly service and information.
- Assist with unloading donations and sorting them in a timely and efficient manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment.
- Provide excellent customer service by answering questions, resolving issues, and making recommendations.
- Contribute to a positive and inclusive store culture by promoting teamwork and respect among colleagues.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Strong problem-solving and conflict resolution skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Availability to work a variety of shifts, including weekends and holidays.