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Donation Attendant

2 months ago


Pensacola, Florida, United States Goodwill Industries of the Gulf Coast Full time

Job Summary: We are seeking a highly skilled and customer-focused Donation Attendant to join our team at Goodwill Industries of the Gulf Coast. As a key member of our retail team, you will be responsible for providing exceptional customer service to donors and ensuring a smooth donation process.

Key Responsibilities:

  • Ensure World Class donor and customer service by greeting customers within 10 seconds and providing friendly service and information.
  • Assist with unloading donations and sorting them in a timely and efficient manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Provide excellent customer service by answering questions, resolving issues, and making recommendations.
  • Contribute to a positive and inclusive store culture by promoting teamwork and respect among colleagues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving and conflict resolution skills.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including weekends and holidays.