Retail Sales Associate Bilingual

5 days ago


Glendale, Arizona, United States Tortoise & Hare Sports Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Tortoise & Hare Sports. As a Retail Sales Associate, you will play a key role in delivering an exceptional customer experience by providing personalized recommendations and ensuring a seamless 5-point fit process.

Key Responsibilities:

  • Guide customers through the 5-point fit process to ensure the perfect shoe fit.
  • Develop in-depth product knowledge in footwear, apparel, and accessories.
  • Manage multiple customer interactions effectively.
  • Maintain store standards, including visual presentation and inventory.
  • Handle transactions, including sales, exchanges, and returns.
  • Collaborate with team members to exceed customer experience standards.

Performance Metrics:

  • Achieve and surpass sales targets across various categories.

Requirements:

  • High School Diploma or GED.
  • Proven customer service and team collaboration skills.
  • Flexibility to work various shifts, including weekends.
  • Ability to commute or relocate to the area.
  • Familiarity with POS systems and retail operations.

Benefits:

  • Competitive health, dental, and vision insurance.
  • 401(k) with company matching.
  • Generous employee discounts and paid time off.
  • Maternity and Paternity leave.
  • Gym membership stipend and sponsored annual races.


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