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Shift Manager

2 months ago

Muskegon, Michigan, United States McDonald's Full time
About the Job

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that crew members are meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe work environment, and ensure that all equipment is in good working order.
  • Provide exceptional customer service and ensure that customers receive a positive experience.
  • Recruit, train, and develop crew members to ensure that they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Previous leadership experience in a restaurant, retail, or hospitality environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to develop your leadership skills, work with a talented team, and receive competitive compensation and benefits. We offer a range of training programs to help you succeed in your role and advance your career.

McDonald's is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.