Banking and Financial Services Specialist

3 weeks ago


O'Fallon, Missouri, United States Independent Community Bank Full time
Job Description

As a Community Banking Representative at Independent Community Bank, you will play a critical role in delivering exceptional customer service and building strong relationships with our clients. Your primary responsibility will be to handle customer inquiries, process transactions, and provide information about our products and services.

Main Duties:

  • Respond to customer inquiries via phone, email, and in-person
  • Process deposits, withdrawals, and other transactions accurately and efficiently
  • Develop and maintain a deep understanding of our products and services, enabling you to provide expert advice to customers
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Contribute to a positive and inclusive work environment, fostering a culture of teamwork and collaboration

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of experience in customer-facing roles, preferably in the banking industry
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Knowledge of financial services and regulations (an asset)

Estimated Salary: $45,000 - $65,000 per year, depending on experience



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