Healthcare Manager
3 days ago
The Manager of Employee Health and Absence Programs is responsible for overseeing the leave of absence, time off, and employee health functions of Mercyhealth. This role involves managing and coordinating the Absence and Employee Health staff and day-to-day operations of these teams.
Key Responsibilities
Oversees and coordinates the Absence and Employee Health staff and day-to-day operations of these teams.
Manages the Workers Compensation program and tracks injuries system-wide.
Works with WC Insurance carriers to process and settle claims.
Tracks and trends work-related injuries, and looks for processes to reduce the number of injuries.
Completes the OSHA logs and government posting requirements.
Coordinates Fitness for Duty evaluations system-wide.
Oversees the annual Influenza vaccination initiative, reviews compliance across the system, communicates with leadership and HR teams to reach compliance, and reviews medical and religious exemptions as needed.
Assists in responding to absence programs and Employee Health questions from partners.
Works with the Absence and Employee Health teams to document processes and work through process improvement.
Builds and reconfigures Workday as needed to meet Absence and Employee Health program demands.
Provides guidance for the Absence and Employee Health teams as needed when working with vendors, leadership partners, partners, and HR partners.
Remains up-to-date on Absence and Employee Health laws and regulations to ensure Mercyhealth remains compliant and is aware of upcoming necessary changes.
Participates in open enrollment process to educate partners on any benefit changes impacting Mercyhealth's absence programs.
Partners with various Mercyhealth departments such as Payroll, Occupational Medicine, Infection Prevention, Pharmacy, and DTS on a regular basis to accomplish cross-departmental initiatives.
Responsible for maintaining the Absence and Employee Health budgets on an ongoing basis.
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system-wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost-saving measures; contributes to profits and revenue.
Education and Experience
Supervisory experience preferred. Employee Health, Workers Compensation, Fit for Duty, ADA, and Absence program experience preferred.
Certification and Licensure
None
Skills and Abilities
Must have the ability to work collaboratively with partners, multidisciplinary health care providers, and insurer and possess excellent interpersonal, verbal, and written communication skills. Ability to work independently and handle difficult situations in a professional manner. Detail-oriented and capable of exploring innovative solutions to solve complex problems and address issues through the use of a combination of delivered and custom-developed tools. Ability to use Microsoft Office software, including email, Word, and Excel. Ability to compile, code, and categorize or verify information-data. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Special Physical Demands
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the partner is regularly required to stand. The partner is occasionally required to walk and sit. The partner must occasionally lift and-or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to focus.
Level of Supervision
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements
Supervises
Directly supervises employees on the Employee Health and Absence teams. Indirectly supervises partners providing vaccines or fit-testing.
Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.
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